Manage after-sales transparently with digital logbooks
Connect with multiple dealers, maintainers and service providers on one easy-to-use platform. Manage warranty claims and servicing and collate actionable insights about your vehicles, helping improve customer satisfaction.
Get better visibility to ensure high-quality after-sales support
Manage and communicate with all your customers, partners and parts suppliers in a single platform. Track the Service Level Agreements that have been agreed with them and access everything you need in one place. Our software makes after-sales and warranty management more efficient, ensuring your customers receive the support and visibility they need.
Simplify warranty claims and servicing with digital logbooks
Ensure full transparency of your vehicles’ history by logging all maintenance activities and damages and sharing it with all your part suppliers and partners. With our software, you interact with them through tickets, receive alerts for vehicle incidents, track repairs and claims, and easily assess what is under warranty or not.
Improving your vehicles and after-sale processes is as easy as 1, 2, 3 with Papaya. Our software let you analyse your vehicles’ performance and maintenance costs. You gather key insights about rider behaviours, damage rates and warranty claims, assess how quickly issues are resolved and communicate easily with all your partners.
Get better visibility and give better value to customers
Let your customers access their own portal so they can gather fleet learnings, track vehicles in real-time and see what a great job you’re doing! But the benefits aren’t just for customers. You’ll have all your communications and SLAs in one place, making managing operations more efficient.
Smooth out processes to boost vehicle uptime
Yearning for effortless communication with customers and maintenance teams? Wish you could reduce escalation, admin and operation time? You can with Papaya’s 3-way ticketing. Directly receive and assign tickets; effectively manage your operations and inventory; and automate processes with scheduled maintenance. All on one platform!
Get insights to improve your efficiency
Finding ways to improve your services and margin is as easy as 1, 2, 3. Just use Papaya. With our software, you can see the performance of your vehicles by customer, region and country; assess how quickly you resolve issues; track maintenance costs; and communicate easily with your customers about how things are going.
Find new customers and market opportunities
Want to boost your revenue by landing new clients? List your services on our marketplace! Stand out against competitors and help keen customers find you, fast. Ready to grow your business by partnering with service providers in new markets? Search for suitable partners to fill the gaps in your current business offering.
Papaya supercharges efficiency at all levels
Maximize fleet performance by streamlining and automating operations through a single software, connecting stakeholders and tracking all your vehicles more effectively.
Warranty management just got easier. Use our tool to get a complete history of each vehicle through digital logbooks. Easily identify repairs that are under warranty, manage maintenance schedule and inventory levels, and oversee the whole after-sales experience.
Track the performance of your vehicles and all of its components. Use our tool to track parts’ damage rates and frequency, as well as their overall performance. Easily report issues to multiple suppliers and manage warranty claims with each of them based on vehicles’ history.
Get oversight of everything to help improve, well, everything! Use data to track performance and improve services, from manufacturing to maintaining, track relationships with partners and customers, and drive more accountability, transparency and profit across the business.